Terms Of Service

Effective Date: August 5, 2026

Entity: DXM Hyperion Ventures OPC Private Limited (Branding: DXM Hyperion Global)

1. Acceptance of Terms

By accessing our websites, subscribing to our services, or engaging DXM Hyperion Global ("Company," "we," "us," or "our") for custom digital solutions, full-stack software application development, workflow automation, or growth marketing, you ("Client," "User," or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must immediately cease using our platforms and digital infrastructure.

2. Digital Services & Scope of Work

• Statements of Work (SOW): Specific deliverables, project milestones, timelines, and payment terms will be detailed in individual Statements of Work, Master Services Agreements (MSA), or official digital invoices.

• Service Modifications: We reserve the right to modify, optimize, or update our proprietary software applications, internal frameworks, and service features at any time to maintain performance, security, and global operational standards.

3. Intellectual Property Rights

• Client IP: Clients retain full ownership of all pre-existing trademarked assets, proprietary raw data, and custom business content provided to us for project execution.

• Company IP & Work Product: Upon receipt of full payment for a given deliverable, the custom code bases, final visual assets, and software application builds specified under the project SOW will be transferred or licensed to the Client as defined in the agreement.

• Proprietary Frameworks: Core developer tools, reusable libraries, internal automation workflows, and infrastructure scripts developed prior to or independently by DXM Hyperion Global remain our exclusive intellectual property.

4. Payment Terms & Multi-Currency Settlement

• Billing Channels: Invoices are issued in local currencies (including INR, USD, GBP, EUR, CAD, AUD, SGD, AED) or primary foreign equivalents. Payments must be settled via our verified PCI-DSS compliant payment gateways or official corporate banking networks.

• Payment Schedules: Milestone-based developments require advance deposits as defined in the project SOW. Late payments exceeding 15 business days may result in the immediate suspension of active development, server resources, and technical support until settled.

• Taxes & Banking Surcharges: Clients are responsible for any applicable local taxes, bank wire transfer fees, or currency conversion surcharges levied by their issuing financial institutions.

5. Client Obligations & System Integrity

To ensure rapid project execution and platform security, you agree to:

• Provide timely access to required accounts, domain DNS records, content, and feedback required for project milestones.

• Maintain the security and confidentiality of any administrative credentials provided to access your web applications or portal infrastructure.

• Refrain from using our hosted systems, API integrations, or code deployments for illegal activities, unauthorized web scraping, distributed denial-of-service (DDoS) attacks, or malicious code distribution.

6. Confidentiality & Data Privacy

Both parties agree to treat all business strategies, client lists, system source code, and technical specifications disclosed during engagement as strictly confidential. Client data collected through our digital interfaces is managed under our Privacy Policy, and we will never sell or rent your operational data to third parties.

7. Service Level Agreements & Disclaimers

• As-Is Provision: Except as explicitly set forth in a binding Master Services Agreement, our digital platforms and web services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

• Third-Party Infrastructure: DXM Hyperion Global is not liable for service interruptions, data losses, or downtime caused by third-party hosting providers, domain registrars, cloud infrastructure networks, or API services beyond our direct operational control.

8. Limitation of Liability

To the maximum extent permitted by law, DXM Hyperion Ventures OPC Private Limited and its directors, officers, or employees shall not be liable for any indirect, incidental, consequential, or punitive damages—including loss of profits, revenue, or business data—arising out of your use of our digital services, even if advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount paid by the Client to us for the specific service giving rise to the claim during the preceding three-month period.

9. Termination

• Termination for Cause: Either party may terminate an active service agreement immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within 14 business days of receiving formal notice.

• Effect of Termination: Upon termination, all outstanding unpaid invoices for work completed up to the effective termination date become immediately due and payable.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of these Terms or our services shall be instituted exclusively in the competent courts located in Bhubaneswar, Odisha, India.

11. Contact & Legal Escalations

For questions regarding these Terms of Service or to submit formal legal correspondence, please reach out to our compliance desk:

Email: support@studio-dsm.com
Call Us: +91 22 6964 6761 | +44 74 5571 3394